Refurbished Equipment – More Reliable Than New?   Leave a comment

Purchasing refurbished equipment saves you money – you already know that. Buying refurbished also shows that your company is a “Green” business because usable equipment is kept out of landfills – investors and customers like a Green company – but you already knew that too. Warranties for refurbished products are on par with and often actually exceed warranties for new products – you already knew that too, right? There is one more benefit to purchasing refurbished equipment that many people do not know about, and that is higher initial reliability.

When you purchase something brand new, you expect it to perform to its utmost functionality right out of the box, correct? Unfortunately, this is not the case with many of the things that we buy. A new car, or any type of engine for that matter, needs to be “broken in” by not pushing it to its limits during a specified time period when bought new. On the other hand, new networking and telecommunications equipment should be stressed to optimum operating conditions and beyond before being fully deployed into a system. Studies and tests show that 90% of equipment failure happens within the first 200 hours of use. This is referred to as Infant Mortality Failure.

Manufacturers have different testing procedures in which new equipment is stressed and tested under optimal operating conditions. These stress tests are called Equipment Burn-in. While these tests do ensure that equipment will operate, they surely do not run new equipment for 200 hours (necessary burn-in period) before shipping it to the end-user. Because of this, many new products still incur Infant Mortality Failure soon after the equipment is deployed into the system. While warranties may sometimes cover the replacement of these broken components, they certainly do not cover the headaches, lost time and potentially lost data and productivity that results.

Refurbished equipment has already gone through the required 200 hour burn-in period and performed to specs in a real network. Infant Mortality Failure is no longer a worry. On top of this, at Black Box Resale Services we again run equipment through rigorous real-world tests to ensure that we can stand behind it as what we refer to as better than new. Our repair and testing facility is state of the art and allows us to plug components into a real network environment so that you can rest assured knowing that your refurbished system will run smoothly right out of the box.

In fact, at Black Box Resale Services we are so confident in our refurbished equipment’s reliability that we can offer warranties that often exceed a manufacturer’s warranty for new equipment. We offer a five-year warranty on most of our refurbished phones and phone repair services. Your phones are tested, repaired, cleaned, sanitized, and painted – to certified specifications as good or better than OEM specs. After a final test, your phones are repackaged with a new literature pack, coil cord, base cord, and handset. Best of all, they are guaranteed for 5 years! We offer a two-year warranty on most of our other refurbished products and repair services; manufacturers usually offer just a one-year warranty. This includes networking gear such as servers, bridges and switches. You can feel secure with our guarantee because we test, retest, and certify our products to ensure top-quality performance and presentation.

More reliable than new. Another strong reason to consider purchasing refurbished networking and telecommunications gear from Black Box Resale Services. Contact a Black Box sales representative today to begin planning your refurbished solution.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: