“The show must go on…”
A comprehensive disaster recovery plan is essential for any business, and the telephony system might be the single most important component to safeguard. If your business is using traditional PBX technology through the local telephone company, you are guaranteed downtime and loss of revenue should a disaster make phone lines inoperable. Voice Over IP(VoIP) communications systems have built-in disaster recovery traits. Since voice data is transmitted over the Internet, data can be alternatively routed in order to avoid breakdowns in infrastructure caused by a disaster such as flooding, fire or inoperable lines.
With a hosted VoIP solution, all of your voice data servers are housed in “The Cloud” offsite and accessed over the Internet. In the event of a catastrophe or disaster, your communications system can be brought back to functionality very quickly. There is virtually no lapse in business continuity. Once a new location is established, phones can be plugged into the network and you’re back up and running. In the interim before a new location is established, calls can easily be re-routed to mobile devices.
There are many, many advantages to implementing a hosted VoIP communications solution in your business. However, it is a big switch and if your telephone system is operating sufficiently then why change it? Well, companies are now realizing the disaster recovery benefits of running a hosted VoIP system behind their current system strictly for the purposes of disaster recovery. The cost is minimal, and considering the speed at which business continuity can be restored after a disaster it simply makes sense.