Archive for the ‘Hosted VoIP’ Category

Hosted VoIP for Disaster Recovery   Leave a comment

“The show must go on…”

A comprehensive disaster recovery plan is essential for any business, and the telephony system might be the single most important component to safeguard.   If your business is using traditional PBX technology through the local telephone company, you are guaranteed downtime and loss of revenue should a disaster make phone lines inoperable.  Voice Over IP(VoIP) communications systems have built-in disaster recovery traits.  Since voice data is transmitted over the Internet, data can be alternatively routed in order to avoid breakdowns in infrastructure caused by a disaster such as flooding, fire or inoperable lines. 

With a hosted VoIP solution, all of your voice data servers are housed in “The Cloud” offsite and accessed over the Internet.  In the event of a catastrophe or disaster, your communications system can be brought back to functionality very quickly.  There is virtually no lapse in business continuity.   Once a new location is established, phones can be plugged into the network and you’re back up and running.  In the interim before a new location is established,  calls can easily be re-routed to mobile devices. 

There are many, many advantages to implementing a hosted VoIP communications solution in your business.  However, it is a big switch and if your telephone system is operating sufficiently then why change it?  Well, companies are now realizing the disaster recovery benefits of running a hosted VoIP system behind their current system strictly for the purposes of disaster recovery.  The cost is minimal, and considering the speed at which business continuity can be restored after a disaster it simply makes sense.

Stay tuned for upcoming webinar information!   Leave a comment

We’ve teamed up with Star2Star to bring an exciting webinar series to you!
Our first edition scheduled for September 20th is geared towards businesses with multiple locations. Hear real-world examples of how retail clients have saved money with new features like line pooling using cloud-based solutions.  Psst..there will be a fun give-away for attendees too! Call 866-549-5739 to get registered.

Posted July 24, 2012 by TmH in Hosted VoIP, Retail, Small Business

Phone Bill Audit – Part of your life forever…or not?   Leave a comment

Have a nagging feeling that your company is being overcharged for business telephone lines and long distance usage? Noticed that telephony services like long distance are continuing to grow month after month? Perhaps an audit of your phone bill is in order! This is one way to find out where you might be spending unnecessarily. Your company may even find that real long-term savings can be found by implementing a different type of business phone system – a hosted or VoIP-based model. These differ from the traditional model where you get a monthly bill for lines and service from the telephone company..but more on that later in the post!

Many companies perform phone bill audits on a regular basis and find that adjusting their plan to the actual minutes being utilized can save money without cutting corners or downgrading service – which is always a good thing!  Others find charges for lines they placed disconnect orders for long ago or for extra services that may not be used or used infrequently.  A few auditing tips: Compare the cost of overage fees vs. upgrades and do not assume your bill is right!

NoSave on your business telephone expensesw, Did you say something about “Saving Even More Money Long-Term?
Can you imagine not having to deal with a traditional telephone bill or comprehensive audit process ever again? The growing group of businesses that have implemented VoIP or hosted VoIP solutions have ditched their traditional phone bill and the hassles that go along with them. The time and expense associated with audits can be spent accomplishing more valuable and productive tasks.

A phone system that employs the latest VoIP technology, such as Star2Star, enables businesses to make international calls at the cost of local calls. And because VoIP systems eliminate the need for separate wiring for telephones and data, monthly bills are less complicated and separate telephone and data bills are virtually eliminated. A unique feature of Star2Star systems  is the ability to share the lines between offices making it very cost-effective to communicate.

The best part of doing an audit is saving money and you might even find that with the money you save, you could pay for a brand new VoIP phone system that brings savings many times over traditional business telephone systems. Make the Smart Call to our Hosted Specialist Gail today at (866) 549-5739. We will take a look at your phone bill and see if a solution from Star2Star is right for your business! Black Box is an aurthorized Hosted VoIP System Dealer

Posted August 9, 2011 by TmH in Enterprise, Hosted VoIP, Small Business